We love our products and we hope you do to! If you want to get in touch with us about your connected product then you can speak to our friendly chat team, email us or call us.
Our offices are open 9.00am - 5.00pm, Monday to Friday. We aim to get back to you within 24 hours (within normal working business hours). However during busy periods we may take slightly longer.
Capricorn House, Capricorn Park, Blakewater Rd, Blackburn BB1 5QR
At ipixo we offer delivery options to suit you. All our deliveries are sent tracked so you know exactly where it is. Track your delivery from the moment it leaves our warehouse.
FREE UK DELIVERY
On all orders over £20. Delivered within 2-3 working days.
24HR DELIVERY TRACKED (£3.95)
On all orders placed before 12pm Monday-Friday.
STANDARD DELIVERY ORDERS UNDER £20 (£1.95)
Delivered within 2-3 working days.
Shipping to Eire and the Scottish Highlands and Islands may incur an additional shipping charge. Delivery to anywhere outside the UK is also available at an extra charge, please contact us for details before placing your order.
We offer a 30 Day full refund returns policy if the item does not meet with your satisfaction when you receive it. In this case, you will be responsible for safe return of the item, at your cost, with all original packaging in the same condition it was dispatched. We also offer a 14 month warranty on all products registered on our website. If your item is damaged or faulty, within 14 months of purchase please contact us on 01254 272688 or send us a message before returning the item to us. We will provide you with our returns address and returns instructions and shall replace the item, or provide a refund if a replacement is unavailable.
See our RETURNS page for further details.
Spending over £20? Delivery is completely free, it’s time for us to pick up the tab!
Our Customer Care Team are based at our HQ in Blackburn, England and can live chat with you to help with any queries.
All our products come with an automatic 12-month guarantee. 14 months if you register - www.ipixo.com/warranty
All of our products leave our ipixo warehouse the same day you order them (for orders placed by 2pm)
Easy to follow quick setup guide and video guides to ensure your camera will be setup within minutes.
With our simple checkout your product will be on its way to you faster. Use a variety of payment options including debit/credit card and Paypal.